By using our website, which includes access through other digital platforms such as our website, you confirm that you accept these Terms of Service (“terms”) as binding upon you, including additional terms and conditions and policies referenced herein and/or available by hyperlink, and that you agree to comply with them. If you do not agree to these terms, you must not use our contentcrafter.ie.

 

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

 

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: Ireland

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Content Crafter, Dublin 13, Co. Dublin, Ireland.

Client (referred to the Third-Party receiving services from "the Company”.

Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to contentcrafter.ie

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Publication of designs and content refers to the social media services provided by the company to the client in accordance with these Terms and Conditions of the Agreement.

Social Media Content means any content, including but not limited to Posts, Tweets, Chats, Blogs, created by the company for publication on social media in the course of providing the Social Media Services. Individual limitations may apply.

 

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use or enter businesses with the Company.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using Our Service.

 

Contract, Fees & Payments

 

Contract Of Service

When you order services from us, the terms in force at the time of your order will apply as the contract of sale between you and us.  This contract of sale begins to be formed between us when we issue an invoice. You shall only become the full owner of the service once we have received full payment for it.  

 

Indemnification, Liability, And Limitation

The express terms and conditions of these terms shall apply in place of all warranties, conditions, terms, representations, statements, undertakings and obligations whether expressed or implied by statute, common law, custom, usage or otherwise, all of which are excluded to the fullest extent permitted by law.  Insofar as it is lawful to do so, we do not accept liability of any description including liability for negligence or any damages whatsoever arising out of or in connection with the viewing, use or performance of this website or its contents.  In the event that you reproduce, display, transmit, distribute or otherwise exploit the structure, information, material, or any portion thereof, in any manner not authorised by us, or if you otherwise infringe any intellectual property rights relating to the structure, information, photographs, prints or this website, you unconditionally and irrevocably agree to indemnify us and keep us indemnified from and against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees, incurred by you or others as a result of unauthorised use of the above and/or your breach of these terms.  You unconditionally and irrevocably agree to indemnify us and keep us indemnified from and against all and any losses, costs, claims, liabilities, damages, demands and expenses suffered or incurred by us and arising from any claim brought by any third party against us howsoever arising from or in connection with: these terms; the supply of the services and/or digital goods pursuant to the terms; your use of the services and/or digital goods; or your fraud or negligence.  For the avoidance of doubt, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these terms for any loss of profits, goodwill, sales, business, or revenue; loss or corruption of data, information or software; loss of business opportunity or anticipated savings; or any indirect or consequential loss.  Without prejudice to other clauses in these terms, our total liability arising under or in connection with these terms, whether arising in contract, tort (including negligence) or restitution, or for breach of statutory duty or misrepresentation, or otherwise, shall in all circumstances be limited to the purchase price paid for the relevant services that is/are the subject of a claim.  

 

Errors, Inaccuracies and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).  We undertake no obligation to update, amend or clarify information on the website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website or on any related website, should be taken to indicate that all information on the website or on any related website has been modified or updated.

 

Quotation

Content Crafter will always provide a quote with an estimate of any work to be carried out. Works will be carried out after written approval of this quote. All services are charged as agreed with the client; excess fees need to be approved by the client before works are carried out.

 

New business deposit

New clients pay a deposit of 50% before work is carried out, remaining due upon delivery.

 

Payment terms 

All invoices are due within 3 working days.

 

Late Payments

Late payments aren’t accepted. There will be two reminders once a payment is overdue. After the second reminder, the open invoice will be collected by a debt collection service, fees to be covered by the client.

With effect from 1 January 2026, the late payment interest rate is 10.15% per annum (that is based on the ECB rate as at 1 January 2026 of 2.15% plus the margin of 8%).

Penalty interest due for late payments should be calculated on a daily basis.

Unless otherwise specified in an agreed contract, the penalty rate is the European Central Bank main refinancing rate plus 8 percentage points.

The ECB rates in force on 1 January and 1 July apply for the following six months in each year. Only one ECB rate will apply to a late payment – that is the ECB rate in force on the payment date.

The ECB rate can be checked on the European Central Bank website.

 

Currency

All payments to be made in Euro (EUR/€), if payments are made in other currencies, exchange charges and fees will be charged to the client.

 

International charges

For clients outside the Republic of Ireland, a 3.5% service charge (Rest of EU/UK) or 5% service charge (Rest of the world) applies.

VAT

The company is currently not charging VAT; this may change in the future. If so, VAT will be applied on top of the current fees.

 

Services

The company provides on-demand Brand Marketing and Social Media Services, including but not limited to Social Media Management, Content Creation and Brand Marketing Consultation for businesses across Ireland and worldwide.

 

Revisions

All design services include two revisions; further revisions are subject to charges.

 

Content approval
The company will not publish content without written approval.

The following terms apply:

• The client has to approve all content in time for the scheduled publication (min 72 hours prior agreed publication time/date, unless agreed differently).
• The client takes full liability for the published content, written and visual.

 

Printing

Content Crafter takes no responsibility for the print quality of any designs when printed with third-party printing services.

 

Fonts

If a client requires Brand fonts, these must be supplied by the client, including the license for commercial use. For Brand development, Fonts can be purchased. License fees have to be covered by the client.

 

Footage & Stock imagery

Original footage

Content Crafter strongly recommends that each client use only their own and original footage (graphics, images, videos, etc) or footage purchased or received royalty-free from third parties. The liability for the use ofthe  provided footage lies with the client (You) alone.

 

Canva stock images/designs

In limited cases, Content Crafter may transfer a design containing content (icons, stock images, other elements) from Canva (Free or Pro) to the client for the client’s own use, subject to the following terms:

1. The client’s use of the Canva Design must be only for their use and must be in accordance with these terms; the client is liable for compliance with this term.
2. A Canva Design incorporating Pro Stock Media can only be transferred to a single client; Content Crafter is liable for compliance with this term.

The company highly recommends that all clients to sign up for a free or paid Canva.com account and allow designs containing Canva stock imagery be created directly within the clients account.

 

Other stock imagery 

If the client requires stock footage for advertising purposes, the client shall purchase a direct license with the distributor and provide the company the imagery to allow incorporation into the client’s unique designs. Recommended platforms: Shutterstock, Getty Images, Adobe Stock.

 

Templates

All digital downloads are instant, and once purchased, are nonrefundable. The client is prohibited from reselling, distributing, renting, giving, sublicensing, or otherwise transferring templates or the right to use the template set to anyone else and will be met with legal action.

 

Cancelling pre-arranged appointments 

Content Crafter has a set schedule every week and works with a variety of clients. If your circumstances change, the company requires a minimum 24-hour cancellation policy for meetings/other events. Failure to cancel your appointment before 24 hours (except in exceptional and one-off situations) will be chargeable. 

 

Termination Policy

Content Crafter understands that circumstances can change. We wish to only work with clients who are open and transparent and communicate these changes. All efforts will be used to re-establish the lines of communication between all parties but if this fails and it is agreed to terminate the contact then a 14-day notice from either party is the minimal amount of time required to close off all outstanding work and invoices will be produced to cover the balance on your account.

 

Protection of Intellectual Property

The materials supplied by Content Crafter are of a confidential nature. From time to time, Content Crafter may use examples of work they have created or businesses that have worked with to illustrate their quality of work. Any attempt by the client to go into business with these will be classed as entering competition with Content Crafter.

 

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

 

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

 

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that
  (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and
  (ii) You are not listed on any United States government list of prohibited or restricted parties.

 

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter,r nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Client Details 

Please note that any stored phone numbers or emails will be deleted from the company’s database on a yearly basis, but contact information that is relevant to the performance of a contract will be stored for five years at the end of the contract. 

 

Contact

If you have any questions about these Terms and Conditions, Contact:

By email: info [at] contentcrafter.ie

By visiting this page on our website: contentcrafter.ie/contact